Privacy Commitment

Data We Gather

We gather and manage various personal information types, including:

2. Your Information Usage

Your personal information is used for these key purposes:

• Service Provision (Contract Fulfillment):
  • We handle the processing and management of your car rental bookings, ensuring all agreements are clear and accessible. Verification of your identity is conducted to confirm that rental criteria are met. We streamline the collection and return of vehicles, while also managing payment transactions, deposits, and any applicable charges.
• Customer Communication in Newton Aycliffe (Legitimate Interest/Contractual Obligations):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest in Newton Aycliffe:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Evaluating website activity to refine user experience and site performance. Conducting assessments to improve our vehicle selection and service offerings.
• Regulatory Adherence in Newton Aycliffe Car Hire:
  • Adhering to local legal and tax obligations. Protecting against fraudulent activities and maintaining service integrity. Addressing disputes and upholding our terms of service.

Information Exchange

Sharing Your Information

• Local Service Partnerships: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are committed to safeguarding your data.

We do not share your personal information with third parties.

Data Protection Standards

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This encompasses encryption, strict access controls, secure server environments, and routine security evaluations. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We retain personal information only for as long as required to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The length of retention may differ based on the type of information and the specific circumstances surrounding its use.

6. Your Rights in Newton Aycliffe

Your Rights Under UK Data Protection Law

• Accessing Your Information: Obtain a copy of your personal information records.

To exercise these rights, please reach out to us below.

Cookies and Tracking Policy

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your preferences. You have the option to manage your cookie settings directly through your browser. This allows you to control how information is collected and used during your visits.

Policy Revisions

We may revise this Privacy Policy from time to time to align with our operational practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend that you check this policy periodically to stay informed of any changes.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: